Business Analyst

Responsibilities

• Gather and document business requirements for Seismic, Salesforce CRM, and related applications like Marketo
• Work with business sponsors and product owners to prioritize functionality and communicate with development teams
• Coordinate changes impacting cross-system processes and integrations with other analysts and project managers
• Provide process support to simplify and standardize business processes
• Analyze Seismic platform usage, adoption metrics, and content performance to provide engagement recommendations
• Partner with Sales, Marketing, Compliance, IT, and Operations to define content taxonomy, metadata, and governance standards
• Create business requirement documents, user stories, process flows, acceptance criteria, and test cases
• Support UAT planning and execution, including defect tracking and release validation
• Assist with platform enhancements, integrations, reporting, content migration, and user training

Requirements

• Hands-on experience with Seismic Sales Enablement Platform (content management, LiveDocs, governance, permissions, integrations)
• Experience documenting requirements for Salesforce CRM and Marketo
• Project management and status reporting experience
• Familiarity with agile project management practices and ceremonies
• Domain knowledge in Private Equity or Financial Services is desired