Business Development Representative

Responsibilities

• Conduct a mix of cold outreach and follow-up on warm leads via phone, email, and social media
• Cultivate new prospects and build a sales pipeline through outbound prospecting efforts
• Engage with C-level executives and decision-makers at mid-sized to large businesses
• Assist sales counterparts by delivering qualified leads to help achieve revenue objectives
• Achieve daily, weekly, and monthly scorecard metrics, including calls scheduled and qualified opportunities
• Perform market research to support Territory Managers in the field
• Maintain accurate data entry within the customer relationship management (CRM) software

Requirements

• 1+ year of experience in customer service, call center, or inside sales
• 1+ year of experience in manufacturing, distribution, retail, lumber, or auto industries
• Strong verbal and written communication skills with an excellent phone manner
• Foundational knowledge of marketing and sales processes
• Bachelor's degree preferred (Business Management or Marketing is a plus)

Preferred Qualifications

• Experience in telephone sales or solution selling within the software industry
• Proven track record of attaining quota goals
• Experience managing leads through preliminary sales stages

Benefits

• Comprehensive health and wellness benefits
• Internal mobility opportunities with mentorship and career goal setting
• Professional development via free LinkedIn Learning licenses and a Mentoring Program
• Education support programs
• Inclusive and global work environment
• Work-life balance policies built on mutual trust

About the Company

Epicor is a global leader in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology, supporting the hardworking companies that make, move, and sell the things the world needs.