Care Management Scheduler

About the Company

ResPro Health is dedicated to providing our partners in the respiratory space with the tools and resources needed to implement meaningful programs like remote patient monitoring and chronic care management in their pulmonary practices. With a focus on quality patient care and innovative solutions, ResPro Health equips specialists with dedicated staff to improve patient outcomes, promote patient engagement and support therapy compliance.

Responsibilities

• Initiate calls to eligible patients to explain care program benefits
• Assist the care team with patient communication
• Confirm patient eligibility and verify insurance coverage
• Maintain accurate patient records and documentation in charts
• Communicate professionally and empathetically to build patient trust
• Collaborate with internal teams and healthcare providers
• Meet or exceed established enrollment targets

Requirements

• Prior experience in a healthcare setting preferred
• Proficiency with basic computer applications and data entry
• Experience working with multiple EMR systems and payer portals
• Strong problem-solving and multitasking skills
• Excellent verbal and written communication skills
• Ability to work independently in a remote environment
• Successful completion of a background check and drug screening

Benefits

• Comprehensive Health Care Plan (Medical, Dental, Vision)
• Flexible Paid Time Off
• Training and Development opportunities