C&B Specialist

Responsibilities

• Administer and maintain compensation and benefits programs for the Customer Support team, including base pay, shift differentials, overtime, bonuses, and other incentive types
• Run the monthly payroll cycle for the team: collect and validate inputs, process changes, and ensure accurate, on-time payouts
• Write and maintain clear instructions, policies, and procedures covering pay, benefits, and related processes
• Act as the main point of contact for pay and benefits questions from Customer Support leads and team members
• Track and reconcile different compensation types and flag discrepancies early
• Partner with Finance, People Ops, and Customer Support management to keep rewards practices aligned with business needs
• Support regular audits and reporting on compensation and benefits data
• Suggest improvements to existing pay and benefits processes

Requirements

• 2+ years of experience in compensation & benefits, payroll, or total rewards
• Hands-on experience running monthly payroll cycles and handling multiple compensation types
• Experience writing and maintaining process documentation or internal policies
• Strong Excel and Google Sheets skills
• Upper-intermediate English (written and spoken)
• Experience with Customer Support or shift-based teams or iGaming background is a plus

Benefits

• Health & Wellness Focus
• Global Medical Coverage
• Growth Opportunities
• Benefits Programs (gym, stomatology, psychological services, etc.)
• Performance-Driven Rewards
• Dynamic Work Environment

About the Company

Growe is a leading business advisory and services group in iGaming and Entertainment, helping businesses navigate the fast-evolving industry and achieve sustainable growth.