Chatbot Manager - Work remote, no experience needed

Responsibilities

• Set up and oversee the operation of chatbot systems to deliver high-quality customer interactions.
• Analyze user data and feedback to continually enhance chatbot effectiveness.
• Collaborate with team members to craft engaging and responsive conversational scripts.
• Gather and respond to user feedback to improve chatbot functionalities and user satisfaction.
• Stay informed about the latest trends and advancements in chatbot technologies.
• Provide support and guidance to team members on effective chatbot usage and management.

Requirements

• No experience is required; a willingness to learn is essential.
• Basic technological proficiency and interest in digital communication.
• Strong verbal and written communication skills.
• Ability to analyze data and make informed decisions to enhance chatbot functionality.
• Self-motivated and adaptable to changing requirements in a collaborative environment.
• Previous experience with chatbot tools is an advantage, but not necessary.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan
• Great Salary
• Other Perks

About the Company The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world.