Client Success Specialist (LegalTech)

Responsibilities

• Manage customer success and ensure clients attain desired outcomes
• Handle user requests and account management inquiries
• Support customers with technical setup of source code management platforms
• Provide sales support via email and website chat
• Draft reports and legal documents based on client requirements
• Conduct legal research and review

Requirements

• Prior experience in customer success or similar roles
• Proficiency in drafting legal documents
• Familiarity with LegalTech concepts
• Excellent written English communication skills
• Proficiency in modern web tools like Google Docs
• Analytical thinking and proactive attitude

About the Company

Codekeeper provides state-of-the-art software escrow solutions to mitigate third-party risks in business operations. We are a remote-first company focused on software resilience.

Benefits

• Passionate and fun-loving colleagues
• Startup mindset with growth opportunities
• Regular team activities and gatherings
• Comprehensive onboarding process
• Supportive team environment