Collection Analyst

Responsibilities

• Manage collections for a specific business unit
• Monitor accounts receivable balances and identify past-due invoices
• Contact clients regarding outstanding balances, payment status, and remittance details
• Collaborate with project managers and accountants to resolve collection matters
• Record and review collection activity and client responses in tracking tools
• Maintain payment portal access for client accounts
• Review aging reports and prioritize collection efforts
• Prepare collection updates and status summaries for management
• Escalate high-risk accounts and unresolved disputes to management
• Support demand letter preparation and collection agency submissions
• Support process improvements for collections tracking and reporting

Requirements

• 3+ years of experience in accounts receivable, collections, or customer service
• Proficiency with Microsoft Excel and Outlook
• Experience with accounting or ERP systems
• Strong communication and professional interaction skills
• High attention to detail for maintaining customer records
• Ability to resolve complex payment issues and manage multiple priorities

Preferred Qualifications

• Associate’s or bachelor’s degree in accounting, finance, or business administration
• Experience with Deltek Vantagepoint

Benefits

• Company-subsidized medical and dental
• Company-paid life, short, and long-term disability
• 401k match and tuition assistance
• Performance-based bonuses
• Cross-training opportunities

About the Company

AEC industry firm focused on projects that shape communities and protect the environment. Apex Companies is a fast-growing national firm with over 2,000 employees and 50+ locations across the US.