Collection Officer

Responsibilities

• Contact customers via phone, email, and other communication channels regarding outstanding payments
• Follow up on overdue accounts and maintain accurate collection records
• Assist in preparing collection reports and account statements
• Coordinate with internal departments to resolve billing and payment-related issues
• Update customer information and payment status in the company's system
• Support the Credit Control team in achieving collection targets
• Maintain professional and courteous communication with customers
• Ensure compliance with company policies and relevant UAE regulations

Requirements

• UAE National (Emirati) with a valid family book
• Fresh graduate (High School Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or related field)
• Proficiency in Microsoft Office applications, especially Excel and Outlook
• Basic understanding of accounting or finance concepts
• Strong communication, interpersonal, and organizational skills
• Strong attention to detail and ability to handle confidential information

Benefits

• Vehicle with Fuel Allowance
• Remote work on Fridays and weekends off
• 30 days Annual Leave
• Competitive Medical Insurance
• Training and career development opportunities
• Exposure to finance and credit management functions

About the Company

Quality Equipment Rental provides professional equipment solutions and is committed to supporting UAE Nationalization programs by offering growth opportunities for fresh graduates.