Customer and Sector Insights Lead: Mining

Responsibilities

• Act as the commercial expert for the mining sector to enable sales teams to exceed revenue and contribution margin targets.
• Capture and disseminate customer insights and application knowledge to Training and Marketing teams.
• Design and mobilize tailored go-to-market strategies to drive new lead generation within target sub-sectors.
• Collaborate with Portfolio Management, Sales, and Global Engineering to integrate customer insights into the NPI (New Product Introduction) roadmap.
• Support the sales process by helping win contracts, tenders, and RFPs.
• Develop solution-selling capabilities within the sales force to deliver market-leading Customer Value Propositions.
• Build and sustain a global network of market contacts through attendance at customer sites, exhibitions, and conferences.

Requirements

• BSc/BEng in an Engineering discipline or equivalent relevant experience.
• Proven experience developing and executing commercial growth strategies within the mining sector.
• Experience working with international mining customers and understanding diverse market dynamics and routes to market.
• Strong commercial negotiation skills, including experience with pricing, contract frameworks (MSA), and gross contribution.
• Proficiency in data analysis using CRM, Power BI, and Excel.
• Fluency in written and spoken English.
• Ability and willingness to travel globally up to 50% of the time.

Benefits

• Competitive salary and flexible working arrangements.
• Generous holiday allowance.
• Three days of paid volunteering leave.
• Gender-neutral parental leave and 15 days of extra paid caregiver leave.
• Support for pregnancy loss and menopause-friendly workplace principles.
• Access to the Everyone is Included Group Inclusion Plan.

About the Company

Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 multi-national industrial engineering Group. We are a world leader in manufacturing peristaltic pumps and associated fluid path technologies, serving critical industries including Life Sciences and Process industries across 116 countries. Our mission is to engineer a more efficient, safer, and sustainable world.