Customer Support Specialist - French Speaking - Remote based in Portugal
Aircall
Customer Support Specialist
Posted 8 months ago
Employment Type
Full Time
Location
Dubai
Experience
Junior
Job Listing No Longer Available
This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.
Requirements
SaaS, B2B, English, French, CRMs
Required Skills
Job Description
Responsibilities:
- Advocate for customers and promote product education.
- Recommend technical solutions and guide product users.
- Work closely with the global support team to resolve technical issues.
Requirements:
- 1+ year of experience in SaaS B2B customer support.
- Fluency in English & French.
- Excellent communication skills.
- Familiarity with ticketing tools and CRMs.
- Technical aptitude and curiosity.
Benefits:
- Competitive salary package & benefits.
- Work-life balance.
- Fast-learning environment.
About the Company: Aircall is a global company backed by over $220 million of investment, creating technology for accessible communication. Join a diverse team with a strong sense of belonging.