Director, Account Management

About the Company

Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close.

Responsibilities

• Develop and execute the overall Small/Mid-Market Account Management strategy
• Build an AM enablement plan covering save strategies, discovery, and ROI demonstration
• Hire, coach, and maximize a team of Account Managers to meet retention and expansion targets
• Establish clear retention, account growth, and health KPIs for the team
• Collaborate with cross-functional leaders in Customer Success and Sales to ensure seamless customer hand-offs

Requirements

• 4+ years of sales or account management experience in a quota-carrying capacity
• 2+ years of experience managing Account Managers or similar post-sale roles
• Proven track record of meeting and exceeding revenue or account growth targets

Preferred Qualifications

• Deep understanding of B2B SaaS deal flows and pricing mechanisms
• Experience with CRM hygiene and pipeline management
• Ability to travel for onsite QBRs or industry events