Director, Account Management

Responsibilities

• Manage ongoing relationships with Employer, Payor, and Government clients in the portfolio
• Provide excellent account management resulting in client success, retention, and growth
• Directly manage and mentor a team of Account Managers
• Nurture strategic business relationships and maximize existing services
• Conduct formal periodic review meetings to discuss performance, threats, and opportunities
• Drive renewal strategy development, including packaging, presentation, and negotiation
• Ensure profitability of individual accounts and overall company profitability
• Partner with internal reporting teams to ensure accurate data and KPI communication
• Supervise, hire, develop, and retain team members

Requirements

• 10 or more years of progressive experience in a healthcare environment
• Experience in account management, marketing, operations, or technical capacities
• Bachelor's degree in business, health administration, or a health-related discipline
• Solid understanding of key financial metrics such as revenue and margins
• Strong analytic, quantitative, and consultative sales abilities
• Exceptional written, verbal, and presentation skills
• Ability to travel as business needs require

Preferred Qualifications

• Demonstrated experience leading an account team for large, national commercial or Health plan accounts
• Master's degree or equivalent additional experience
• Diverse experience across several different healthcare settings

About the Company

Sharecare is a leading digital health company that helps people unify and manage their health in one place through a data-driven virtual health platform designed to optimize individual and population-wide well-being.