Director of Revenue Cycle Management

Responsibilities

• Define and lead the overarching revenue cycle strategy aligned with company growth and market expansion
• Provide executive oversight of patient access, authorization, coding, billing, denials management, and collections
• Partner with executive leadership on financial strategy, revenue forecasting, and payer contracting
• Drive transformational initiatives to optimize revenue capture and operational efficiency
• Establish enterprise-level KPIs and performance frameworks
• Lead organizational design, workforce strategy, and vendor management
• Champion the adoption of technology, automation, and data analytics
• Drive cross-functional alignment with clinical, product, engineering, and finance teams
• Ensure enterprise-wide compliance with HIPAA, CMS, and commercial payer regulations
• Provide strategic insights and reporting to the executive team and board

Requirements

• Bachelor’s degree in healthcare administration, business, or finance (Master’s preferred)
• 12+ years of progressive experience in revenue cycle management
• 5+ years in a director or executive leadership role
• Deep expertise in end-to-end RCM operations, including telehealth environments
• Strong knowledge of medical coding standards (CPT, ICD-10) and E/M guidelines
• Proven success leading large, distributed teams in high-growth environments
• Experience with EMR and RCM systems and technology optimization
• Strong analytical, financial, and communication skills

About the Company

General Medicine is building a healthcare store that makes it radically simpler and more transparent for people to access care. We provide upfront cash and insurance prices for visits, prescriptions, labs, imaging, and more by building the complex infrastructure required for transparent healthcare.