Director, Systems

About the Company

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners across multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Responsibilities

• Lead the strategy, execution, and continuous improvement of enterprise systems supporting company operations
• Build, develop, and retain a high-performing systems team through coaching and accountability
• Oversee system support operations and ensure consistent delivery of Tier 3 support
• Direct system implementations, migrations, upgrades, and integrations across property management platforms
• Establish and monitor KPIs related to system performance and support quality
• Partner with Operations, Finance, and business leaders to align systems with operational needs
• Proactively communicate system roadmaps, risks, and timelines to stakeholders
• Identify process inefficiencies and lead initiatives to improve reliability and scalability
• Lead change management efforts related to system enhancements and new technology adoption

Requirements

• Bachelor's degree in Information Systems, Business, Computer Science, or a related field
• 8+ years of progressive experience in systems, technology support, or enterprise software environments
• 5+ years of people leadership experience
• Hands-on experience with enterprise property management systems such as Entrata, RealPage, or Yardi
• Proven success leading system implementations or large-scale migrations
• Experience partnering with Operations and senior leadership teams