Epic Business Systems Analyst

Responsibilities

• Serve as a liaison between operational stakeholders and the Information Systems Department
• Support the ongoing operations, optimization, and enhancement of assigned Epic applications
• Analyze business processes, workflows, and system requirements to identify improvement opportunities
• Collaborate with operational leaders, end users, and technical resources to develop solutions
• Participate in requirements gathering, workflow analysis, system design, testing, and implementation
• Evaluate the impact of Epic system changes on existing workflows and downstream processes
• Assist with troubleshooting application and workflow issues
• Support testing activities including planning, execution, validation, and documentation
• Maintain documentation related to requirements, workflows, system changes, and testing
• Support Epic upgrades, enhancements, and implementations

Requirements

• Bachelor's degree and 5 years of IT work experience; OR 3 years of healthcare business analysis experience; OR High school diploma/GED and 9 years of IT experience
• Epic certification in Prelude, Cadence, Grand Central, or Referrals
• Experience working with healthcare information systems and operational stakeholders
• Strong analytical, problem-solving, and communication skills
• Ability to translate operational requirements into technology solutions

Preferred Qualifications

• Experience with Community Connect Epic Patient Access build
• Experience supporting Epic Patient Access workflows within a hospital or health system
• Experience with multiple Epic Patient Access applications
• Experience with Epic implementations, optimization, or upgrades

About the Company

The Wilshire Group is a boutique consulting firm specializing in revenue cycle optimization and fostering collaboration between operational and IT facets in the healthcare industry.