Especialista de TI I

Responsibilities

• Administer and ensure high availability of collaboration tools and company directories (Google Workspace, Microsoft 365, Slack, and Active Directory)
• Lead governance and the complete lifecycle of workstations and mobile devices (OS management, image standardization, patch application, security software compliance, and hardware lifecycle control)
• Manage IAM/IdP solutions, ensuring best practices for user lifecycle, access recertification, segregation of duties (SoD), and RBAC models
• Technically lead strategic IT area projects and implementation of new solutions
• Act as N3 escalation for access management and support, resolving complex user infrastructure incidents
• Participate in critical incident crisis rooms

Requirements

• Solid experience in administration and governance of Google Workspace, Microsoft 365, and Active Directory environments
• Consolidated experience in identity and access management (IAM/IdP)
• Practical experience in centralized endpoint and mobile device management via MDM
• History of working in N3 advanced support and technical facilitation of crisis rooms
• Proven experience in technical project management and implementation of new IT solutions

Preferred Qualifications

• Experience in user lifecycle management, RBAC, SoD matrix, and periodic recertification
• Experience with IGA (Identity Governance & Administration) and PAM (Privileged Access Management) tools
• Experience in IdP/IAM and MDM migration projects (Jumpcloud knowledge is a plus)
• Knowledge of process automation and scripting (PowerShell, Python, Bash, or M365/Google Workspace APIs)

Benefits

• Meal and/or food vouchers (Flash)
• SulAmerica health and dental insurance
• Extended maternity and paternity leave
• Daycare assistance
• Health partnerships (Wellhub and Zenklub)
• Education incentives
• Flight discounts
• Pet health insurance partnership
• Access to Arco educational materials for children of employees
• Partnerships for MBA and Post-Graduation