Head of Chains

Responsibilities

• Strategic Leadership: Develop, drive, and execute the strategy for the Global Chains department. Identify and leverage opportunities to improve sales and drive business through chain partnerships.
• Team Development: Recruit, mentor, and manage a high-performing team to support the department's objectives.
• Relationship Management: Establish and nurture relationships with key chains globally. Serve as the primary point of contact for high-level chain negotiations and quarterly executive meetings.
• Technical Expertise: Understand and work with different connection types and platforms relevant to chains. Leverage knowledge of XML and other technical solutions to optimise chain integrations.
• Account and Sales Management: Manage chain accounts, ensuring their success and alignment with company objectives. Develop and execute strategies to improve chain sales performance.
• Reporting and Insights: Deliver comprehensive reporting suites for executive and leadership visibility. Provide actionable insights to enhance decision-making at the executive level.
• Market Understanding and Third-Party Activities: Stay abreast of third-party activities impacting chains and proactively address them. Understand market dynamics to position the company effectively.
• Travel and Networking: Travel globally as required to represent the company in high-level meetings and networking opportunities.

Requirements

• Proven experience in managing and driving strategy for global chains
• Strong network and established contacts in key chains worldwide
• Demonstrated success in improving sales performance through strategic chain partnerships
• Experience building, mentoring, and managing high-performing teams
• Expertise in XML and an understanding of connection platforms. Knowledge of APIs or middleware solutions is a plus
• Ability to deliver under pressure with a results-driven mindset
• Skilled in preparing and presenting data-driven insights to executive leadership
• Advanced English. Fluency in additional languages relevant to global operations is a plus (e.g., Spanish, Mandarin, or French)
• Willingness to travel as needed
• Passionate, proactive, and a natural networker

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation

About the Company

We're a pioneering travel-tech company, known globally for our brands — RateHawk, ZenHotels, and RoundTrip — that offers customers an impressive choice of 2.7M+ accommodation options in 220 countries. Since our inception in 2010, we've built a diverse community of over 3,500 employees spread across Europe, the Americas, Middle East, the CIS, and South Africa. Our mission is to create, distribute, and operate the most convenient travel products, constantly innovating to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.