Head of KYB

Responsibilities

• Lead the KYB processes for new corporate customer onboarding, periodic and event-driven customer reviews, ensuring compliance with regulations and internal policies.
• Oversee KYP processes for onboarding and reviewing financial service providers.
• Ensure all KYB and KYP activities adhere to applicable laws, regulations, and industry standards while identifying opportunities for continuous improvement.
• Maintain and update Business Continuity Plans and support other compliance operations as needed.
• Manage, mentor, and develop KYB and KYP teams, setting performance standards and goals.
• Review collected customer information, conduct screenings, and oversee ongoing monitoring.
• Work with senior compliance leaders to monitor and assess financial crime risks.
• Develop, implement, and improve risk mitigation strategies.
• Maintain and update policies, SOPs, and procedures in line with regulatory changes.
• Design targeted training programs and ensure knowledge gaps are addressed.
• Oversee generation and analysis of MI reports, reporting to leadership, and address operational gaps.
• Develop and monitor KPIs and operational effectiveness metrics.
• Collaborate with senior leadership on compliance matters and represent KYB/KYP functions in auditor meetings.
• Ensure readiness for external audits and regulatory inspections.

Requirements

• Bachelor’s degree
• ICA Diploma in Compliance, ACAMS or equivalent
• Proven experience leading a KYB function within a regulated entity, ideally in FinTech (UK/EU)
• Track record in developing and implementing KYB policies and controls
• Experience leading teams and managing complex compliance functions
• Strong written and verbal communication skills
• Proven leadership and team management skills
• Change management abilities
• In-depth understanding of UK regulatory environment, especially FCA, PSD2, AML
• Strong analytical skills for data interpretation and risk assessment
• Ability to engage with and influence senior stakeholders

Benefits

• Competitive salary and bonus
• Inclusive onboarding experience
• Access to the Marcura Wellness Zone for work-life balance
• Opportunities in a global, expanding company
• Diverse, supportive work culture with a focus on inclusion and belonging

About the Company

MarTrust Corporation Limited (MarTrust) is an Authorised Payment Institution regulated by the UK’s Financial Conduct Authority (FCA), providing payment solutions and services focused on the maritime industry.