Inside Sales Representative

About the Company

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience.

Responsibilities

• Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication via phone, email, text, and live chat
• Educate prospective customers on the benefits of Nidra Therapy compared to traditional treatment options
• Provide continuous feedback to enhance the customer experience and the patient journey process
• Handle a wide range of sales and service duties with efficiency and professionalism
• Maintain detailed records of customer interactions and transactions within Salesforce CRM
• Work collaboratively with marketing, customer care, and patient access teams

Requirements

• 1+ years of sales experience, preferably in medical device, pharmaceutical, healthcare, or consumer products
• Previous experience in B2B or B2C sales environments
• Exceptional selling and objection-handling skills
• Outstanding oral and written communication skills
• Proficiency in Google Suite, Microsoft Office, and Salesforce
• Ability to thrive in a fast-paced environment and manage multiple tasks

Preferred Qualifications

• Bachelor's degree
• Proficiency with Salesforce Health Cloud CRM
• Fluency in Spanish