Key Account Manager

Responsibilities

• Take full ownership of assigned accounts, acting as the primary point of contact for strategic restaurant partners
• Develop and execute business growth plans using advertising, promotions, and strategic initiatives to increase partner performance
• Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the merchant and user experience
• Collaborate cross-functionally with Supply, Finance, Marketing, and Business Development teams to align on growth objectives
• Identify and address partner pain points to improve satisfaction and retention

Requirements

• 3-4+ years of experience in account management, sales, or partnerships
• Experience in food tech, food delivery, or FMCG sectors
• Strong analytical and problem-solving skills with the ability to interpret complex data
• Proven experience managing senior stakeholders and driving commercial outcomes
• Bachelor's degree in Business, Marketing, or a related field
• Ability to work independently in a fast-paced, high-growth environment

Benefits

• Hybrid work model with 4 days in office and 1 day from home
• Unlimited vacation days per year
• Opportunity to work remotely from any country in the world for 30 days a year
• Access to healthcare benefits and fitness reimbursements
• A community of inspiring colleagues and opportunities for continuous learning

About the Company

Careem is building the Everything App for the greater Middle East, making it easy to move around, order food and groceries, manage payments, and more. Since 2012, Careem has enabled earnings for over 2.5 million Captains and simplified the lives of more than 70 million customers across 70+ cities in 10 countries.