Manager - Credit Control & Monitoring

Responsibilities

• Ensure robust controls are implemented across credit control processes to mitigate risks
• Identify and escalate irregularities, exceptions, and key risk indicators to relevant stakeholders
• Establish, maintain, and regularly review Standard Operating Procedures (SOPs)
• Ensure the team is adequately trained to execute responsibilities consistently
• Drive continuous enhancement of processes, systems, and automation initiatives to improve operational efficiency and scalability

Requirements

• Experience in credit control and risk monitoring
• Ability to manage governance approvals and risk acceptance processes
• Proficiency in establishing and reviewing Standard Operating Procedures
• Experience with process automation and system enhancement initiatives