MENA - Engagement Specialist Serving EMENA

Responsibilities

• Lead engagement and build relationships with customers across the MENA region, driving compliance conversations and negotiations.
• Analyze complex investigation data to identify trends, generate actionable insights, and inform campaign strategy while ensuring CRM data integrity.
• Own the lead development process, refining and implementing strategies to identify and qualify new compliance opportunities.
• Develop and maintain comprehensive campaign documentation and playbooks to ensure process consistency and scalability.
• Provide strategic analysis and reporting to stakeholders on campaign performance and evolving business needs.

Requirements

• Must currently reside within the MENA (Middle East & North Africa) region.
• 3+ years of professional experience in customer engagement, sales, account management, or business development.
• Demonstrated experience using CRM platforms (e.g., Salesforce, HubSpot) to manage customer pipelines and report on metrics.
• Strong proficiency in MS Excel or equivalents (e.g., Google Sheets) for data analysis and reporting.
• Professional working proficiency in English, with excellent written, verbal, and negotiation skills.
• Proven ability to work autonomously, manage competing priorities, and take ownership of outcomes in a fast-paced environment.

Preferred Qualifications

• Direct experience in software license compliance, anti-piracy, or intellectual property rights.
• Proven track record of meeting and exceeding performance targets.
• Experience in investigative or analytical roles.
• Experience mentoring junior team members.

Benefits

• Fixed monthly salary: $800 USD
• Performance-based bonus: Up to $400 USD per month
• Remote-first culture
• Career growth and autonomy
• Innovative and global work environment
• Opportunity to make a global impact

About the Company

At Ruvixx, we protect the digital integrity of businesses worldwide, providing cutting-edge solutions and data-driven insights to combat digital piracy. We partner with leading compliance companies, working to ensure fair software usage across Europe, the Middle East, and Africa (EMEA). Ruvixx is a fast-growing, remote-first company, built on innovation and integrity, dedicated to making a global impact through its mission-driven team.