Ruvixx

MENA - Engagement Specialist Serving EMENA

Ruvixx

Engagement Specialist

Posted 3 months ago

Employment Type

Contract

Location

Other

Experience

Mid Level, Senior

Benefits

Commission Paid Leave

Job Listing No Longer Available

This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.

Requirements

CRM expertise, Data analysis, Sales experience, English fluency, MENA-based

Required Skills

CRM Salesforce Hubspot Excel Google Sheets Customer Engagement Compliance Data Analysis Negotiation

Job Description

Responsibilities

  • Lead engagement and build relationships with customers across the MENA region, driving compliance conversations and negotiations.
  • Analyze complex investigation data to identify trends, generate actionable insights, and inform campaign strategy while ensuring CRM data integrity.
  • Own the lead development process, refining and implementing strategies to identify and qualify new compliance opportunities.
  • Develop and maintain comprehensive campaign documentation and playbooks to ensure process consistency and scalability.
  • Provide strategic analysis and reporting to stakeholders on campaign performance and evolving business needs.

Requirements

  • Must currently reside within the MENA (Middle East & North Africa) region.
  • 3+ years of professional experience in customer engagement, sales, account management, or business development.
  • Demonstrated experience using CRM platforms (e.g., Salesforce, HubSpot) to manage customer pipelines and report on metrics.
  • Strong proficiency in MS Excel or equivalents (e.g., Google Sheets) for data analysis and reporting.
  • Professional working proficiency in English, with excellent written, verbal, and negotiation skills.
  • Proven ability to work autonomously, manage competing priorities, and take ownership of outcomes in a fast-paced environment.

Preferred Qualifications

  • Direct experience in software license compliance, anti-piracy, or intellectual property rights.
  • Proven track record of meeting and exceeding performance targets.
  • Experience in investigative or analytical roles.
  • Experience mentoring junior team members.

Benefits

  • Fixed monthly salary: $800 USD
  • Performance-based bonus: Up to $400 USD per month
  • Remote-first culture
  • Career growth and autonomy
  • Innovative and global work environment
  • Opportunity to make a global impact

About the Company

At Ruvixx, we protect the digital integrity of businesses worldwide, providing cutting-edge solutions and data-driven insights to combat digital piracy. We partner with leading compliance companies, working to ensure fair software usage across Europe, the Middle East, and Africa (EMEA). Ruvixx is a fast-growing, remote-first company, built on innovation and integrity, dedicated to making a global impact through its mission-driven team.

How to Apply

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