OTC Specialist (Government Collections)

Responsibilities

• Managing end-to-end credit control activities for assigned government accounts
• Driving collections through persistent and structured follow-up with government counterparts
• Navigating government structures and approval processes to progress outstanding balances
• Preparing statements of account to support discussions and drive payment commitments
• Ensuring accuracy of the AR subledger, ageing reports, and supporting documentation
• Supporting invoicing and payment posting activities during peak periods

Requirements

• Minimum 2 years experience in Order to Cash, Credit Control, or Accounts Receivable
• Proven experience working with UAE government entities
• Fluent in English and Arabic
• Strong communication and relationship management skills
• Ability to work to tight deadlines with high attention to detail

Preferred Qualifications

• Degree in Finance, Accounting, or a related field
• Experience in Finance Shared Services or hospitality
• Familiarity with financial systems (e.g., PMS) and Excel
• Hospitality or tourism industry experience

Benefits

• Incredible travel perks via the Go Hilton program
• Paid parental leave
• Mental health resources and counseling support