Outpatient Clinical Documentation Integrity Client Success Lead

Responsibilities

• Serve as the primary client relationship lead, ensuring alignment on goals, scope, deliverables, and outcomes
• Provide OP HCC CDI subject matter expertise and oversee project execution, quality, and client satisfaction
• Monitor project performance, manage risks and scope changes, and ensure successful delivery of contracted services
• Partner with staffing and operational teams to align resources, performance expectations, and project needs
• Ensure adherence to established workflows, quality standards, contractual requirements, and financial targets
• Monitor key performance metrics and implement actions to optimize quality, efficiency, and profitability
• Identify and develop opportunities to expand client partnerships and solutions
• Collaborate with Sales and Account Management to support growth strategies and client retention
• Represent the organization as a trusted advisor and industry ambassador

Requirements

• 3-5 years of experience in outpatient CDI, risk adjustment, HCC coding, or clinical auditing
• Active RN license required
• Strong knowledge of ICD-10-CM coding guidelines and HCC risk adjustment methodologies
• Proven ability to analyze data and evaluate performance trends
• Strong communication, relationship management, and presentation skills
• Proficiency with Microsoft Office and virtual collaboration tools like Teams and Zoom

Preferred Qualifications

• CCDS, CCDS-O, CDIP, CDEO, or CRC certifications

Benefits

• Full benefits package
• Paid Time Off (PTO)
• Opportunities for continuous learning and professional growth
• Collaborative, mission-driven team environment

About the Company

UASI is driven by a mission to improve the quality and accuracy of clinical documentation through expert CDI consulting.