Partner Program & Operations Manager

About the Company

OpenSesame is disrupting the workforce development industry, leveraging an AI-powered marketplace of more than 60,000 skills courses, complemented by assessments, content authoring, curation, personalized learning pathways, and virtual coaching.

Responsibilities

• Own and evolve the OpenSesame Partner Program, including structure, benefits, incentives, and governance
• Lead annual and quarterly partner planning cycles and strategic planning frameworks
• Design and optimize operational processes across onboarding, activation, and partner lifecycle management
• Identify opportunities to automate workflows and improve team productivity using AI
• Define partner performance metrics and develop reporting dashboards and executive insights
• Partner with GTM Enablement to improve partner onboarding and certification
• Manage and develop a Partner Program Associate and interns

Requirements

• Proven track record of building and scaling programs in SaaS
• Experience simplifying complex business processes and leading cross-functional initiatives
• Proficiency in leveraging automation and AI to drive operational excellence
• Experience with GTM and Partner software such as Salesforce, Euler, Crossbeam, or Gong
• Ability to translate business strategy into scalable execution

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible PTO
• 401(k) matching
• Incentive stock options (ISOs)
• Professional development program with dedicated annual time off
• Volunteer time off