Partner Relationship Manager

Responsibilities

• Manage the full sales cycle with veterinary practices, from lead generation and cold outreach to demos, closing, and onboarding
• Build and maintain relationships with key stakeholders, including clinic leadership, practice managers, and multi-location decision-makers
• Support the onboarding and adoption of new clinic partners to ensure a smooth experience across individual practices and large account groups
• Proactively identify solutions to customer pain points by communicating the value of Koala’s home delivery pharmacy solution
• Collaborate cross-functionally with Product, Customer Service, and Leadership teams to improve the partner experience
• Stay current on industry trends within the animal health and veterinary communities

Requirements

• High school diploma or equivalent (Bachelor's degree preferred)
• 4+ years of B2B sales experience
• At least 1 year of experience managing multi-location accounts
• Excellent written and spoken communication skills

Preferred Qualifications

• Experience in the Animal Health industry
• Previous experience working in Veterinary or Pet care
• A passion for animals

Benefits

• Competitive salary and company equity
• Remote-first work environment with home office flexibility
• Medical, dental, and vision insurance (with partial coverage for partners and dependents)
• Unlimited PTO
• 401(k) retirement account

About the Company

Koala Health is on an ambitious mission to make managing pet health simple and delightful. We provide a pharmacy service that allows pet owners to shop for medications and supplements online and receive them in convenient, presorted medication pouches delivered directly to their doorstep.