Patient Scheduler

Responsibilities

• Create and maintain client and provider schedules based on service needs and staffing availability
• Monitor daily schedules and resolve cancellations, call-outs, and scheduling conflicts promptly
• Coordinate with internal teams to ensure timely scheduling of new and existing clients
• Maintain accurate scheduling records and track service utilization using scheduling systems
• Generate scheduling and utilization reports for leadership
• Communicate scheduling updates professionally in both English and Spanish
• Escalate staffing or scheduling issues when necessary
• Provide additional operational and administrative support as assigned

Requirements

• Fluent in both Spanish and English (written and verbal)
• Proven experience in scheduling, workforce coordination, or operations support
• Proficiency in Microsoft Office, particularly Excel
• High-speed internet (15 Mbps primary / 10 Mbps backup) and a reliable backup connection
• Hardware: Intel Core i5 (8th gen+) or AMD Ryzen 5, minimum 8GB RAM
• Peripherals: Noise-canceling USB headset, webcam, and a smartphone
• Ability to work in a quiet, dedicated home office space

Preferred Qualifications

• Healthcare, home care, or ABA therapy scheduling experience
• Experience with scheduling software such as AlohaABA, Hi Rasmus, or Zoho

Benefits

• Fully remote work environment with high flexibility
• Opportunities for professional growth and career advancement
• Inclusive and innovative company culture
• Improved work-life balance with no commute

About the Company

CrewBloom provides high-quality remote staffing solutions, connecting talented professionals with dynamic companies across various industries.