RCM Solutions Specialist

About the Company

Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. We're building the platform that powers autism care providers' entire business—from clinical documentation to operations to billing.

Responsibilities

• Review current client billing and revenue cycle processes to identify opportunities for improvement
• Support new client onboarding and RCM implementation activities
• Assist with software configuration, workflow design, and operational setup
• Provide consultative guidance on billing workflows, operational efficiencies, and best practices
• Monitor operational performance across assigned RCM accounts and track key revenue cycle metrics
• Assist with claim, denial, aging, and payment follow-up coordination
• Create and maintain onboarding documentation, process guides, and training materials
• Conduct client training sessions and support user adoption efforts

Requirements

• Minimum of one year of experience in ABA Therapy billing and RCM operations
• Experience with ABA RCM management or consulting
• Expertise in using ABA billing software
• Strong communication and presentation skills
• Ability to analyze workflows and recommend process improvements
• Experience working with reporting, account tracking, and operational metrics
• Familiarity with payer processes, claims management, and denial workflows

Benefits

• Competitive salary and equity compensation
• Healthcare, dental, and vision benefits