Recruiting Coordinator

Responsibilities

• Own high-volume interview scheduling across phone, video, and virtual onsite formats with speed and accuracy.
• Partner closely with recruiters, hiring managers, and external agency partners to maintain process momentum.
• Manage scheduling logistics, resolve calendar conflicts, and troubleshoot issues proactively to ensure a premium candidate experience.
• Support multiple recruiters and active requisitions simultaneously while maintaining high attention to detail.
• Manage end-to-end agency and vendor coordination, including submissions, feedback loops, and SLA tracking.
• Maintain strong ATS hygiene and contribute to the improvement of operational workflows and documentation.
• Utilize AI tools and automation to reduce manual tasks and scale coordination impact.

Requirements

• 4+ years of experience in recruiting coordination, HR coordination, or a similar high-volume role.
• Proven experience managing fast-paced, high-volume interview scheduling.
• Demonstrated ability to support multiple recruiters and stakeholders across parallel workstreams.
• Strong written and verbal communication skills for interacting with candidates and internal leadership.
• Proficiency with recruiting systems and Applicant Tracking Systems (ATS).
• Experience using AI tools, automation, or smart templates to improve workflow efficiency.
• Ability to work independently and make sound decisions in an ambiguous, fast-changing environment.

Preferred Qualifications

• Experience managing or supporting staffing agency or vendor relationships.
• Experience with SLA management and external partner communication.
• Background in process improvement, documentation, or operational enablement.
• Experience working in a fully remote, high-volume environment.

About the Company

Included Health is a healthcare company delivering integrated virtual care and navigation. We are on a mission to raise the standard of healthcare for everyone by breaking down barriers to high-quality care, regardless of location or health journey. We provide members with care guidance, advocacy, and access to personalized virtual and in-person care across primary, behavioral, and specialty health.