Regional Operations Specialist

Responsibilities

• Support colleague onboarding, including devices, access, and process orientation
• Act as a primary point of contact for regional staff regarding tools, documents, and processes
• Coordinate regional retreats, virtual events, and travel logistics
• Analyze staffing, people, and impact data to support regional decision-making
• Maintain regional knowledge resources and ensure smooth operational cadence
• Lead end-to-end hiring processes, including talent pipeline management and candidate experience
• Act as a regional liaison for central functions to support the rollout of new tools and systems

Requirements

• 5+ years of experience in operations, administration, consulting, or similar environments
• Strong organizational and project management skills
• Proven ability to manage multiple priorities and diverse stakeholders
• Strong analytical mindset with experience in data, reporting, and insights
• Excellent written and spoken English fluency
• Experience working in a global or multi-country environment is a plus
• Proficiency in French is preferred

Benefits

• Exposure to global leaders in a mission-driven organization
• Opportunity to support transformative work in the public sector and social impact space
• Flexibility within a completely remote working environment

About the Company

Delivery Associates works with leaders in the public sector and social impact organizations to solve problems, build consensus, and implement policies and programs that impact millions of people. We use a clear methodology to help our partners deliver results through empathy, resourcefulness, and a strong bias towards implementation.