Remote Operations Engineer

Responsibilities

• Monitor production performance, process conditions, and critical operating metrics using AI-powered dashboards
• Review AI-generated alarms and process deviations to prioritize and manage industrial anomalies
• Act as a liaison between AI insights and on-site personnel to guide operational workflows via Teams or VoIP
• Maintain meticulous operational logs and documentation to ensure structured handoffs between shifts
• Provide human-in-the-loop escalation support to troubleshoot complex industrial process issues

Requirements

• Bachelor’s degree in Process Engineering, Chemical Engineering, Manufacturing Operations, or a related technical field
• 4–8 years of experience operating, monitoring, troubleshooting, and optimizing industrial manufacturing processes
• Proficiency with industrial systems including DCS, SCADA, and Historians (e.g., AVEVA)
• Strong analytical skills with the ability to draw professional conclusions from complex data sets
• Excellent verbal and electronic communication skills for leading technical discussions with on-site teams

Preferred Qualifications

• Experience with Six Sigma, Lean Manufacturing, or other process optimization methodologies
• Familiarity with Instrumentation & Controls (I&C) systems and wireless OT connectivity protocols
• A passion for the application of AI/ML in reducing routine monitoring loads and enhancing decision-making

About the Company

Augury is a leader in Machine Health and Process Health solutions, using purpose-built AI technology to help manufacturers transform how they work. We provide insights into the health of machines and processes to help companies improve business outcomes, empower their workforce, and achieve sustainable production.