Sales Operations Specialist

Responsibilities

• Serve as the operational engine for the business development function, ensuring pipeline integrity and reporting accuracy.
• Manage inquiry triage, qualification, and routing to ensure all leads are acknowledged within SLA.
• Govern the Lead and Deal pipelines by enforcing stage definitions, exit criteria, and data hygiene.
• Coordinate proposal workflows, managing inputs from subject matter experts and ensuring timely, error-free delivery.
• Maintain and optimize HubSpot sequences, workflows, and automation to drive process efficiency.
• Produce daily and weekly reporting, including SLT dashboards and forecast views, to support strategic decision-making.
• Monitor follow-up cadences and escalate SLA breaches to ensure no opportunities are lost.
• Identify cross-sell opportunities and coordinate smooth handovers from sales to delivery teams.

Requirements

• Bachelor's degree in Business, Communications, Marketing, or a related field.
• 3–5 years of experience in Sales Operations, Revenue Operations, or Business Development Operations.
• Advanced HubSpot administration skills, including pipeline management, workflows, and reporting.
• Proven experience working within professional services, consulting, or similar environments.
• Strong data management skills with the ability to create accurate dashboards and maintain CRM integrity.
• Excellent organizational skills and a high level of attention to detail.

Preferred Qualifications

• HubSpot Certification.
• Experience in GRC, compliance, or regulatory advisory sectors.
• Experience supporting Senior Leadership Team (SLT) level reporting.
• Experience working within multi-service-line organizations or exposure to the GCC market.

Benefits

• Competitive salary and performance-based bonus.
• Career progression opportunities into Sales Operations Manager or Revenue Operations Lead roles.
• Direct exposure to senior leadership and strategic decision-making.
• Medical insurance, paid leave, and additional employee benefits.
• Structured professional development in GRC, HubSpot, and operational excellence.

About the Company

j. awan & partners is the largest home-grown GRC advisory firm in the GCC, providing regulatory advisory, compliance outsourcing, licensing, risk management, internal audit, and finance and tax services. Operating across the Middle East, Europe, and Asia, the firm serves as the advisory backbone behind azakaw, a purpose-built RegTech platform.