SBA Inside Sales Manager, Small Business

Responsibilities

• Oversee a multi-layer sales hierarchy including Individual Contributors and Team Leads
• Execute daily oversight of application flow, SLA adherence, and queue management
• Translate divisional productivity strategies into actionable team plans
• Ensure compliance with state and federal regulations including Reg B
• Provide day-to-day leadership and skill development for Team Leads
• Support succession readiness by developing emerging leaders

Requirements

• Minimum 3-5 years management experience in a sales environment
• Deep working knowledge of SBA 7(a), 504, and Express loan programs
• Proficiency in SBA SOP guidelines and deal structuring
• Ability to create and manage reporting metrics using Excel and Business Objects

About the Company

Fifth Third is a bank that's as long on innovation as it is on history. Since 1858, we've been helping individuals, families, businesses and communities grow through smart financial services that improve lives.