Senior Account Manager

Responsibilities

• Manage and grow a portfolio of strategic accounts across the Middle East and Africa
• Build and maintain long-lasting relationships with senior stakeholders and C-suite executives
• Lead strategic account planning, including quarterly business reviews (QBRs) and joint business plans
• Identify and execute growth initiatives from ideation through to implementation and KPI tracking
• Collaborate with cross-functional teams such as Operations, Marketing, and Product to remove execution blockers
• Troubleshoot partner technical and operational issues, including connectivity and API integrations
• Negotiate commercial improvements including commission, pricing, and promotional alignment
• Use AI-enabled tools to improve account planning and the quality of insights shared with partners

Requirements

• 6+ years of experience in Sales or Account Management with a track record of managing complex accounts
• 4+ years of experience in the tech industry (travel tech preferred)
• Proven experience working within the Middle East and/or Africa markets
• Fluency in both English and Arabic (written and spoken)
• Strong analytical and commercial acumen with comfort managing KPIs and performance data
• Excellent stakeholder management and communication skills
• Valid driver’s license

Benefits

• Hybrid working model with three days of in-office collaboration
• Annual personal growth budget and mentorship programs
• Housing allowance and annual flight home allowance
• Monthly transportation and fitness budget
• 30 days of "work from anywhere" per year
• Discounts on GetYourGuide activities for you, your friends, and family
• Health and wellness benefits including mental wellbeing services

About the Company

GetYourGuide is a leading travel platform dedicated to connecting people with unforgettable travel experiences around the world. We empower travelers to discover unique activities through a commitment to quality, reliability, and extraordinary journeys.