Customer.io

Senior Backend Engineer - Workflows (EMEA)

Customer.io

Posted: 6 days ago
Senior Information Technology Full Time Completely Remote

Responsibilities:

  • Design and implement robust services in Go that enhance our ability to scale dynamically and handle increasing volumes of data efficiently.
  • Improve our data handling and storage solutions, ensuring they can support the complex workflows our customers design.
  • Work closely with the product team to understand customer needs and translate these into impactful features.
  • Identify and address performance bottlenecks in our current systems, ensuring high reliability and responsiveness.
  • Guide other engineers, promoting best practices in software development and fostering a culture of technical excellence.

Requirements:

  • Preferably 7+ years of backend development experience, with a proven track record of developing high-performance, scalable, distributed systems.
  • Strong proficiency in Go; experience with cloud infrastructure services; adept at building and maintaining cloud-native applications.
  • Solid experience with relational databases, particularly MySQL, with a knack for writing optimized queries and designing effective database schemas.
  • Capable of diagnosing and resolving complex technical issues, committed to improving existing systems and processes.
  • Excellent communication skills and a collaborative spirit, comfortable working in a distributed team environment and engaging with various stakeholders.

Preferred Qualifications:

  • Background in industries that demand high scalability and reliability.
  • Mastery in developing asynchronous task systems, real-time data processing, and performance optimization.
  • Proven ability to lead projects and mentor engineers towards achieving excellence in code and system architecture.

Benefits:

  • Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
  • 16 weeks paid parental leave (including adoption and foster care)
  • 100% paid insurance premiums for you and your dependents
  • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
  • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
  • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
  • $300/month co-working space rental reimbursement
  • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
  • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
  • One month sabbatical after five years at Customer.io

About the Company: Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

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