ServiceNow AI Engineer

Responsibilities

• Design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform
• Integrate machine learning, natural language processing (NLP), and predictive analytics solutions into ServiceNow modules
• Manage all aspects of application development including design, coding, debugging, and testing
• Configure integrations between ServiceNow via REST/SOAP web and other applications
• Participate in user acceptance testing and remediate production incidents

Requirements

• 3-6 years of experience in ServiceNow implementation, administration, or development
• Experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics
• Proficiency with Web Services Integration (SOAP, REST)
• Experience with ServiceNow scripting including Business Rules, Client Scripts, and UI Builder
• Bachelor's or Master's degree in Computer Science, Information Technology, AI/ML, or a related field

Preferred Qualifications

• ITIL Foundation certification
• ServiceNow CSA and CAD certifications

About the Company

NewRocket is an AI-first Elite ServiceNow Partner that helps organizations navigate change and scale with confidence using the Now Platform.