SMB Account Manager - Abu Dhabi

Responsibilities

• Build strong relationships with Small and Medium Abu Dhabi Restaurant Accounts
• Organize proactive face to face meetings with portfolio partners
• Cross-sell and upsell Deliveroo key services
• Lead actions to improve partners' performance, with team support
• Directly manage partners on a case-by-case basis for critical value improvement
• Diagnose, resolve, and report on key performance KPIs independently and proactively

Requirements

• BSc/BA in business, engineering, economics or a related field (preferred)
• Experience with Excel, Google Sheets or formula-based tools
• Self-starter able to deliver on monthly targets
• Excellent communicator; well-organized and efficient
• Fluency in English and Arabic
• Experience with Looker is a plus

Benefits

• Healthcare and well-being programs
• Parental leave
• Pension plans
• Generous annual leave
• Time off for charitable causes
• Benefits vary by country (confirm with recruiter)

About the Company

Deliveroo is a technology-driven company transforming the way the world eats and shops, connecting consumers, restaurants, shops, and riders for a more convenient and enjoyable experience. Operating at the forefront of a rapidly expanding industry, Deliveroo values fast movement, autonomy, ownership, and fresh ideas, while holding diversity and inclusion as core principles. The company is committed to providing equitable opportunities for all candidates.