Staff Software Engineer

Responsibilities

• Own the monitoring service API and UI end-to-end, including architectural direction, system design, and long-term roadmap ownership.
• Surface full hierarchy topology, from company and account down to device, host, and sensor levels.
• Deliver discovery and inventory management views, including Host Discovery and System Discovery.
• Drive the design and implementation of performant, navigable topology visualizations.
• Define data contracts and consumption patterns between the monitoring product and upstream classification, telemetry, and alert services.
• Mentor engineers and establish technical patterns for rendering complex, hierarchical network data at scale.

Requirements

• Production experience with Kafka and OpenSearch in high-volume, latency-sensitive environments.
• Strong familiarity with Protobuf and contract-driven development.
• Working knowledge of telemetry protocols including syslog, SNMP, ICMP, and OTel.
• Deep understanding of system and network topologies and infrastructure relationships.
• Strong cloud and systems knowledge across at least two of AWS, Azure, or GCP.
• Demonstrated ability to own architectural decisions in ambiguous problem spaces.

Preferred Qualifications

• Prior experience building monitoring, observability, or network management products with a customer-facing UI.
• Familiarity with graph data models and hierarchical dependency topology.
• Experience designing data visualizations for complex or graph-structured data.
• Background working with competitive monitoring platforms such as SolarWinds, Zabbix, or PRTG.

Benefits

• Room to grow within a high-growth company.
• An environment that celebrates ideas and innovation.
• Tangible impact through your work.
• Flexible time off.
• Fun events at cool locations.
• Employee referral bonuses.

About the Company

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions. We help corporations consolidate their core infrastructure into a single vendor via a proprietary single pane of glass platform. Recognized as a leader in SD-WAN, UCaaS, and NaaS, Command|Link builds the only IT platform for scale that solves ISP vendor sprawl and IT headaches.