Technician I (Bailiwick), Req #1396

Responsibilities

• Monitor helpdesk software and respond to support requests
• Administer Active Directory accounts
• Troubleshoot hardware and software including Microsoft Office, Windows Operating Systems, and other in-house and 3rd party software
• Administer Cisco Call Manager and Unity voicemail
• Adhere to corporate asset management procedures
• Support installation and configuration of employee workstations
• Manage printer maintenance and support

Requirements

• One or more years of experience in an IT profession
• Excellent customer service skills on phone and in person
• Professional demeanor
• Ability to think and come up with solutions quickly
• Knowledge of Networks is preferable

Preferred Qualifications

• Four Year College Degree
• A+ Certification

Benefits

• Medical, financial, and/or other benefits
• 401(k) eligibility
• Various paid time off benefits (vacation, sick time, and personal leave)

About the Company

ePlus believes technology is a people business. Their team is passionate, skilled, and driven to deliver solutions that make a real difference through collaboration and innovation.