Telephonic Interpreter

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

Requirements

• Full fluency in both English and Loma
• US or International Based
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• A quiet, secure interpreting space free from outside noises

Preferred Qualifications

• 2+ years of professional interpreting experience
• Industry specific certifications/trainings (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training (e.g., Bridging the Gap, Cross-Cultural)

About the Company

LSA is passionate about helping people thrive in an increasingly global environment by facilitating language communication for the Limited English Proficient (LEP) community.