Telesales Agent

Responsibilities

• Act as the first point of contact for customers, providing telephone and written advice on loan comparisons
• Manage customers from initial contact through to contract conclusion
• Perform needs analysis to find optimal loan offers for customers
• Support customers in fulfilling their wishes without cold calling, as all leads are active inquiries
• Utilize modern communication tools and digital closing options for efficient work

Requirements

• Initial experience in sales or customer contact (e.g., sales, telesales, or retail)
• Strong communication skills and a professional telephone manner
• High reliability and an engaged way of working
• Motivation to develop professionally
• Ideally a completed commercial vocational training

Benefits

• Salary model with uncapped commission
• Internal career programs, further training, and coaching offers
• 100% remote work option within Germany
• Fully digital onboarding and equipment provided
• 30 days of vacation
• 10 additional child sickness days
• Cooperations with sports providers

About the Company

smava is an online comparison portal that helps make loans transparent, fair, and affordable by mediating between customers and partner banks.