Telesales Executive

Responsibilities

• Respond to inbound and internet enquiries regarding eligibility and plan benefits
• Achieve pre-determined sales targets
• Generate sales through outbound calls to website leads
• Maintain accurate records and files
• Interface with internal colleagues and medical teams to resolve customer issues
• Support team members and identify process improvements

Requirements

• 1-2 years of experience in the health industry, insurance, or outbound sales
• Proven track record in telemarketing insurance sales
• Strong verbal and written communication skills
• Basic system navigation and Microsoft application skills
• Ability to work in a team environment
• Regulatory awareness

About the Company

Cigna Healthcare is a global health service company serving over 180 million customers and patients worldwide, providing integrated solutions to advance whole person health.