UX Researcher

We’re Tribute - the leading monetization platform on Telegram. Our users earn through donations from their followers, subscriptions to private channels, paid digital content and physical products. 60k+ creators are already actively using Tribute, incl. many well-known names and bloggers with large audiences.

We’re looking for a UX Researcher to join the Tribute team — a fast-growing product at the intersection of creator economy, fintech, and social platforms. In this role, you’ll help us deeply understand our creators and their audiences: their motivations, behaviors, pain points, and monetization needs. This is a high-impact role where research directly shapes product strategy, international expansion, and long-term growth.

Responsibilities

• Conduct end-to-end UX research across the Tribute product, focusing on creator onboarding, activation, retention, and monetization flows.
• Analyze usability, user flows, and feature sets of monetization tools / platforms
• Perform usability studies, heuristic evaluations, and funnel analysis to identify friction points and growth opportunities.
• Research creator and audience behavior to uncover motivations, pain points, and unmet needs across different markets.
• Partner closely with Product, Design, Marketing, and Data teams to translate insights into product improvements and strategic initiatives.
• Support international expansion by conducting market and user research in new regions.
• Synthesize findings into clear, actionable recommendations and present them to both technical and non-technical stakeholders.
• Continuously monitor trends in the creator economy, social commerce, and Telegram ecosystem to identify emerging opportunities.

Requirements

• Proven experience as a UX Researcher, preferably in fintech, creator economy, or mobile-first products.
• Strong expertise in qualitative and quantitative research methodologies, including usability testing, interviews, surveys, and competitive analysis.
• Ability to independently scope, design, and execute research projects end-to-end.
• Experience analyzing product funnels, onboarding flows, and retention mechanics.
• Strong analytical thinking with the ability to connect user insights to business impact.
• Excellent communication skills and ability to influence product decisions with evidence.
• Familiarity with Telegram products, social platforms, or monetization tools is a strong plus.
• Fluency in English.

Benefits

• Remote setup with access to hubs in Dubai, Yerevan, London, and Belgrade.
• Compensation for medical expenses.
• Provision of necessary equipment.
• 20 working days of paid vacation annually.
• 11 days off per year.
• 14 days of paid sick leave to support your health and recovery when needed.
• Access to internal conferences, English courses, and corporate events.

About the Company

We’re Tribute - the leading monetization platform on Telegram. Our users earn through donations from their followers, subscriptions to private channels, paid digital content and physical products. 60k+ creators are already actively using Tribute, incl. many well-known names and bloggers with large audiences.