ABA Care Coordinator

Responsibilities

• Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs
• Maintain accurate therapist and client schedules while managing cancellations and changes
• Track client authorization hours and coordinate with clinical and billing teams regarding expirations
• Maintain accurate records in scheduling and case management systems
• Communicate with therapists, clinical staff, and families regarding scheduling and service updates
• Support new client onboarding by coordinating schedules following authorization approval
• Escalate scheduling conflicts, staffing gaps, and authorization issues as needed
• Generate scheduling reports and monitor trends to support operational efficiency

Requirements

• Fluent in English and Spanish (written and verbal)
• 1–2 years of experience in care coordination, patient scheduling, or healthcare administration
• Experience using EHR, scheduling, or case management systems
• Knowledge of ABA, behavioral health, or home care is highly preferred
• Proficiency with Microsoft Office and Google Workspace
• High-speed internet (15 Mbps primary / 10 Mbps backup) and specific hardware requirements (Intel i5/Ryzen 5 or equivalent, 8GB RAM)
• Ability to work from a quiet, dedicated home office with a noise-canceling headset and webcam

Preferred Qualifications

• Experience with CentralReach, Catalyst, or Theralytics platforms
• Familiarity with insurance authorizations, Medicaid, or service hour tracking

Benefits

• Fully remote work flexibility
• Inclusive and innovative company culture
• Opportunities for professional growth and career advancement
• Healthy work-life integration with no commute

About the Company

CrewBloom provides high-quality remote staffing solutions, connecting talented professionals with dynamic companies across various industries.