Account Executive

Responsibilities

• Manage client relationships and maintain strong engagement
• Prepare and oversee budgets to ensure financial efficiency
• Lead and support a cross-functional team
• Ensure timely and successful project delivery and maintain accountability for client accounts
• Oversee and ensure adherence to contractual SLAs
• Lead Quarterly Business Reviews (QBRs) and strategic meetings
• Identify commercial opportunities and drive account growth
• Foster alignment between airline culture and internal team operations
• Develop and implement in‑Flight Entertainment (IFE) strategies
• Conduct quality control checks at airports when possible
• Provide insights and recommendations on promotional content and featured categories
• Oversee airline budget creation, financial tracking and invoicing processes

Requirements

• Professional working proficiency in English & Arabic
• Bachelor’s degree
• Project management experience
• Strong organizational skills
• Proactive, solution-oriented mindset
• Analytical, data-driven approach
• Leadership and strategic thinking
• Excellent communication and interpersonal skills
• Comfortable working in multicultural environments
• Proficient in Microsoft Office, Excel & Keynote

Preferred Qualifications

• Background in entertainment or aviation industry
• Customer service experience
• French language skills
• Experience with airline operations or IFE platforms

Benefits

• Flexible working hours
• International team environment
• Birthday leave
• Inclusive equal-opportunity workplace

About the Company

Touch, a Conetic Group company, is a content service provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry. Founded in 2011 with headquarters in Miami and a main office in Portugal, Touch works closely with airlines to deliver tailored, timely solutions and innovative in‑flight entertainment and content strategies. The company values agility, service orientation and respectful collaboration across multicultural teams.