Account Manager

Responsibilities

• Own client retention and minimize churn by ensuring customers realize product value
• Proactively identify and manage expansion opportunities within existing accounts
• Prepare and facilitate strategic interactions including account reviews, webinars, and demos
• Build and nurture long-term relationships to maximize technology suite utilization
• Identify and implement process improvements within the account management department

Requirements

• 4-6 years of experience in account management, sales, or project management
• Proven track record of retaining and growing accounts
• Ability to manage a large portfolio of clients
• Strong cross-functional collaboration skills
• Bachelor's degree

Preferred Qualifications

• Working knowledge of Google Suite, MS Office Suite, and Salesforce
• Experience in SaaS or Higher Education
• Solution Selling experience

Benefits

• Competitive salary
• Generous PTO policy
• Full benefits, including 401(k)
• Regular team happy hours and activities
• Remote work flexibility

About the Company

12twenty is the leading platform for employers to connect with elite early career professionals, connecting millions of students, recent graduates, and alumni from top business schools and universities with recruiters from top companies.