Account Manager

Buildout

Completely RemoteFull TimeSales & Business Development
Posted Yesterday

Job description

Responsibilities

  • Own renewals and growth across a high-volume book of business
  • Build and maintain living account plans to tie customer goals to workflows
  • Monitor account health through Salesforce and usage insights
  • Drive early engagement for renewals at least 60 days ahead of contract start
  • Represent Buildout at conferences and customer events
  • Collaborate cross-functionally with Product, Support, and Sales to unblock customer issues

Requirements

  • B2B SaaS account management experience with a focus on retention and expansion
  • Experience managing a high-volume book of business and hitting revenue targets
  • Proficiency with Salesforce
  • Experience in Commercial Real Estate is a plus
  • Ability to travel occasionally for industry events and customer meetings

Benefits

  • Medical, dental, and vision insurance with 100% premium coverage
  • 401(k) with 4% company match
  • Flexible PTO and paid parental leave
  • Monthly remote work reimbursement
  • Wellness benefit of $400/year

Skills & tools

SalesforceSAASCustomer Success

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 01B2B SaaS account management experience
  2. 02Experience managing high-volume books of business
  3. 03Proven ability to hit revenue targets
  4. 04Salesforce experience
  5. 05Customer relationship management
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