Account Manager, Client Success

Responsibilities

• Lead post-sale account management for new and existing growth accounts
• Deliver turnkey client experiences from kickoff to wrap
• Build media strategies that support client objectives and campaign goals
• Manage all post-sale campaign elements including production, launch, and reporting
• Monitor campaign performance and delivery to ensure revenue goals are met
• Proactively identify opportunities for account growth, renewal, and upsell
• Partner with cross-functional teams including Client Partnerships, Ad Operations, and Brand Journalism

Requirements

• 1-2 years of client-facing digital campaign management experience
• Experience in planning and execution of digital campaigns
• Proficiency in Google Office Suite (Slides, Sheets, Docs)
• Strong project management and organizational skills
• Ability to use analytics to make data-driven optimization recommendations

Preferred Qualifications

• Prior professional experience in account management, media planning, digital marketing, or ad operations
• Experience in business development or customer support

Benefits

• 401(k) with employer match
• Robust PPO and High Deductible health insurance options
• Employer HSA contribution
• Dental and vision coverage
• 12-week paid primary caregiver leave
• Generous vacation policy and holidays
• Annual learning and development stipend
• $100 monthly work-from-home stipend
• Mental health and fertility benefits

About the Company

Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format.