Deliveroo

Account Manager

Deliveroo

Posted 1 day ago

Employment Type

Full Time

Location

Dubai

Requirements

Account Management, Business Development, F&B Experience, Advanced Excel, Data Analysis, Contract Negotiation, Arabic & English, Portfolio Management, Commercial Acumen

Required Skills

Account Management Excel Data Analysis Contract Negotiation Looker Arabic English Commercial Strategy ROI Analysis Business Development

Job Description

Responsibilities

  • Own a high-value portfolio of restaurant partners in the UAE, driving commercial performance, retention and growth.
  • Develop and execute tailored, data-driven business strategies to maximise partner sales, profitability and customer experience.
  • Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.
  • Analyse campaign performance, pricing and promotional ROI using Excel and analytics tools to optimise outcomes.
  • Negotiate and manage partner-funded and co-marketing campaigns to drive incremental order volume.
  • Collaborate with cross-functional teams (operations, product, marketing) to remove barriers and deliver partner success.
  • Proactively identify category expansion and new business opportunities within your portfolio.

Requirements

  • Proven account management
  • Business development
  • F&B or e-commerce experience
  • Advanced Excel skills
  • Data analysis experience
  • Contract negotiation
  • Arabic & English
  • Portfolio management
  • Commercial acumen

Preferred Qualifications

  • Experience working with restaurant partners or in food delivery ecosystems
  • Familiarity with analytics platforms (e.g., Looker) and SQL fundamentals
  • Track record of meeting or exceeding revenue and retention targets
  • Strong stakeholder management and presentation skills
  • Degree in Business, Economics, Marketing or related field

Benefits

  • Competitive UAE benefits package including health insurance
  • Generous annual and paid leave allowances
  • Well-being and employee support initiatives (country-specific benefits)
  • Opportunities for career growth in a fast-scaling tech company

About the Company

Deliveroo is a technology-driven food delivery company connecting consumers, restaurants and riders to bring great food to people’s doors. Our Dubai office operates in a fast-paced, collaborative environment where autonomy, data-driven decision making and cross-functional partnership are valued. We are committed to diversity, inclusion and supporting our people to do their best work.

How to Apply

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