Account Manager - Dubai

Responsibilities

• Effectively manage leads
• Convert leads to traded clients
• Assist clients with funding
• Assist clients with their trade related queries
• Manage relationships with existing clients
• Assist colleagues on a team basis as needed
• Adhere to compliance requirements
• Collaborate with internal departments, especially operations and support
• Suggest innovations and improvements to customer experience

Requirements

• Fluent in English and Arabic
• Exceptional customer service & sales skills
• Outstanding written and verbal communication skills (including negotiation)
• Understanding of financial markets
• Ability to quickly acquire new knowledge and skills
• Proficient numerical ability; comfortable working with numbers
• Strong ability to work as part of a team
• Desire and passion for continuous learning, improvement, and innovation
• Ability to live the Pepperstone values

Preferred Qualifications

• Bachelor’s degree in finance, economics, or similar
• Experience with trading or learning trading strategies
• Experience with MetaTrader 4, MetaTrader 5, cTrader, and Trading View software

Benefits

• Competitive salary structure including company bonus scheme
• Annual remuneration review
• Employee referral bonuses
• Collaborative and friendly culture
• Flexible and hybrid working
• Remote working option (work from anywhere for up to 6 weeks per year)
• Ongoing personal development and learning opportunities
• 3 paid volunteering days per year & Workplace Giving Program
• Enhanced sick leave policy
• 20 days paid vacation in the first year, increasing to 25 days after one year
• Recognition programs for outstanding performance
• Regular events and celebrations
• Comprehensive medical insurance & optional dental scheme

About the Company

Pepperstone is a regulated online Forex and CFD trading platform. As a global fintech, Pepperstone combines scale and agility to empower clients to trade global markets confidently. The company values diversity, collaboration, and continuous growth, with a culture that’s inclusive, adaptive, and results-driven. Team members are encouraged to develop their careers and contribute to a vibrant, fast-paced environment. Pepperstone is an equal opportunity employer—applications from any background are welcome.